发布截止时间:2018-01-23,职位截止日期见下面招聘内容。
国泰航空及国泰港龙航空招聘

国泰航空及国泰港龙航空招聘

 At Cathay Pacific,      we share one common aspiration: to be the world"s best airline.Cathay Pacific and its subsidiaries employ a total of over 28,000 people across 39 countries that we operate to. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for. -

Passenger Sales Executive-Guangzhou

工作地点 Location:广州 Key Responsibilities:To build close and good partner relationship with group agencies, to actively promote our airlines’ products and services and gather market intelligence during daily operation, seminars and engagement activities.To execute group handling operations, from group reservation to liaising with agents on group details to ticketing.To answer agencies group reservation and ticketing enquiries and handle ad-hoc or special cases.To complete sales report and monitor agencies performance for team further analysis and sales action.To assist Passenger Sales Supervisor in developing group products and pricing solutions, by understanding customers’ need, market intelligence and our own sales and revenue target.Requirements:University degree holder in any discipline.Good team player with patience, willing to work under pressure and execute repetitive tasks.Minimum of 2 years relevant experience in airlines or tourism related industry. Knowledge in related reservation and ticketing is a definite advantage.Good communication and interpersonal skills.Good level of PC literacy in Work, Excel and PowerPointGood command of spoken and written Chinese (Mandarin and/or Cantonese) and EnglishPRC national register or holding PRC ID card;Competencies:Analysis and Problem SolvingCommercial AcumenCustomer FocusAccountabilityContinuous Improvement and InnovationInterpersonal Effectiveness
Cathay Dragon is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Business Development Executive-Guangzhou

工作地点 Location:广州 Key Responsibilities:Execute the intermodal business development strategy to set up and grow new intermodal products / sales, as a de-facto intermodal product manager.Collect market intelligence and insights through the trade and in/external data to assist the supervisor in identifying new business opportunities so as to improve our penetration and market share of PRD outbound travel market.Identify and capture local partnerships in particularly Shenzhen market that can give the Group access to new customers / sources of revenue.Key Tasks:Support managers and supervisors of PRD and HKG on intermodal development (PRD include MFM).As a de-facto product manager, engage closely with sales teams and relevant stakeholders, to lead the intermodal product development such that it is optimized for customers’ and agencies’ needs, to develop and grow the sales of new and current intermodal products and distribution ensuring the best sales, marketing and distribution plans are in place and at the right time.Work with sales teams, join sales calls, and collect & analyse in/external data to collect market intelligence / insights to identify new business opportunities / segments / intermodal infrastructure development opportunities.Make frequent, very likely at least 2 visits or days per week, visits and build close relationships to/with potential partners in Shenzhen and Western PRD market, to identify and execute potential tactical, or even strategic, partnerships that can give the Group access to new customers / sources of revenue.The key responsibilities and tasks will be subject to changes from time to time, depending on the requirements of relevant teams and departments.Requirements:University / College degreeA minimum of two years recent experience in SalesStrong business acumen and analytical mind.Strong planning and organising skills.Very attentive to details.A good team player with good communications and presentation ability.Customer-focused.Capability to provide creative execution to win business.With knowledge of airlines sales (FIT / GIT / MICE).Stronger preference will be given to candidates with connections and network in PRD, particularly Shenzhen / Western PRD market, with the travel industry and establishments within the travel-related value chains.Proficient in written and spoken English and Chinese (Mandarin).PRC national register or holding PRC ID card.Competencies:Analysis and Problem SolvingCommercial AcumenCustomer FocusAccountabilityContinuous Improvement and InnovationInterpersonal Effectiveness
Cathay Dragon is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Aircraft Mechanic–Shanghai

工作地点 Location:Shanghai PurposeTo support the AT/Cat A/AE/AES in performing aircraft maintenance and servicing to ensure a high level of safety, reliability, security and presentation required by customers, regulatory authorities and the Company in a cost-effective manner.CompetenciesAnalysis and Problem SolvingPlanning and OrganizingCustomer FocusTeamwork and Building PartnershipsCommunicationInterpersonal Effectiveness
Key responsibilities and tasksKey AccountabilitiesPerform aircraft maintenance as rostered under guidance of the Cat A/AE/AESPerform maintenance and servicing of third party operator’s aircraft in accordance with the applicable SGHAProvide a high level of customer serviceKeep up to date with the aircraft systems, technology, processes and proceduresLead and train Aircraft Mechanic trainee staffOther duties as directed by the AE/AES or Engineering ManagerWorking Environment and SafetyResponsible for personal safety and aircraft safety during aircraft servicing and maintenance and ensure that general ramp safety practices are adhered toEnsure safe working practices are applied and that all accidents are reportedCommunicationFamiliarity with and uses the available methods of communication such as VHF radios, Internet, fax, memo, GroupWise, SITA etc.Communicate effectively with the EM, AT/AE/AES and other Cathay Pacific staffGround Equipment, Aircraft Tooling and FacilitiesService, maintain and clean station company ground equipment and vehiclesAssist with the recalibration of aircraft tooling in accordance with company proceduresAssist with station engineering fire protectionAssist with the maintenance and cleanliness of the Engineering facilityAdministrationMaintain PC literacyAssist with the operation of FMIS (Finance Management Information System)Assist with the Company material handling and storageAssist with the maintenance of all station technical publicationsComplete station logs and recordsAction technical documents and enter data into Ultramain as per company proceduresQualifications / ExperienceDemonstrate an aptitude of understanding of aircraft maintenance operationsHave (or be willing to receive) necessary Cathay Pacific Line Maintenance induction training covering:Aircraft Safety AwarenessAircraft General FamiliarisationCompany Procedures Awareness trainingHuman Factors Awareness trainingOther training as requested by Engineering ManagerUniversity Degree holder in Engineering or related disciplinesWilling to perform shift work and work in adverse weather conditionsWilling to travel regularly within mainland China and perform relief duties in other stations when requested.PRC nationa lregister or holding PRC ID cardPlease refer to IntraCX for details of our Internal Vacancy Policy and Compensation Management Policy.
Please click here to apply this position. You could find more positions on our Career Website
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Aircraft Mechanic – Beijing

工作地点 Location:Beijing Purpose:To support the AT/Cat A/AE/AES in performing aircraft maintenance and servicing to ensure a high level of safety, reliability, security and presentation required by customers, regulatory authorities and the Company in a cost-effective manner.
Key Responsibilities:Key AccountabilitiesPerform aircraft maintenance as rostered under guidance of the Cat A/AE/AESPerform maintenance and servicing of third party operator’s aircraft in accordance with the applicable SGHAProvide a high level of customer serviceKeep up to date with the aircraft systems, technology, processes and proceduresLead and train Aircraft Mechanic trainee staffOther duties as directed by the AE/AES or Engineering ManagerWorking Environment and SafetyResponsible for personal safety and aircraft safety during aircraft servicing and maintenance and ensure that general ramp safety practices are adhered toEnsure safe working practices are applied and that all accidents are reportedCommunicationFamiliarity with and uses the available methods of communication such as VHF radios, Internet, fax, memo, GroupWise, SITA etc.Communicate effectively with the EM, AT/AE/AES and other Cathay Pacific staffGround Equipment, Aircraft Tooling and FacilitiesService, maintain and clean station company ground equipment and vehiclesAssist with the recalibration of aircraft tooling in accordance with company proceduresAssist with station engineering fire protectionAssist with the maintenance and cleanliness of the Engineering facilityAdministrationMaintain PC literacyAssist with the operation of FMIS (Finance Management Information System)Assist with the Company material handling and storageAssist with the maintenance of all station technical publicationsComplete station logs and recordsAction technical documents and enter data into Ultramain as per company procedures
Requirements/Qualifications:Demonstrate an aptitude of understanding of aircraft maintenance operationsHave (or be willing to receive) necessary Cathay Pacific Line Maintenance induction training covering:Aircraft Safety AwarenessAircraft General FamiliarisationCompany Procedures Awareness trainingHuman Factors Awareness trainingOther training as requested by Engineering ManagerUniversity Degree holder in Engineering or related disciplinesWilling to perform shift work and work in adverse weather conditions;Willing to travel regularly within mainland China and perform relief duties in other stations when requested.PRC national register or holding PRC ID card
Competencies:Analysis and Problem SolvingPlanning and OrganizingCustomer FocusTeamwork and Building PartnershipsCommunicationInterpersonal Effectiveness
Please click here to apply this position. You could find more positions on our Career Website

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Customer Services Officer – Beijing

工作地点 Location:Beijing Purpose:Oversee and supervise suppliers’ day-to-day assigned functions to ensure that overall operations run smoothly and efficiently conforming to safety and security requirements.Deliver the best possible operation and the airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.
Key responsibilities:Rigorously execute corporate safety, security and quality policies to ensure the station, staff and suppliers are fully compliant with all regulatory requirements and quality standardsAchieve absolute operational integrity with zero safety defects and security infringementsSupport local airport management to identify and mitigate personal, safety and security risks in the airport environment for our customers and in the workplace for staff (suppliers included)Supervise and support suppliers to operate efficiently being on time and error freeEnsure suppliers are equipped with high proficiency of knowledge and skills required for their assigned tasksSupport local airport management to conduct regular Quality Control checks on station performance, including provision of service by suppliersWilling to take up additional responsibilities and work shift dutiesUndertake any other reasonable task as requestedSupport suppliers to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contactEnsure suppliers are up-to-date with the latest product knowledgeSupport the use of new technologies in the provision of service to customersGive recognition to our highest-value customers (front-end and elite MPO)Familiarity with contingency plans and manual fall-back procedures to meet the required standardsSupport local airport management to manage (guide suppliers) flight disruptions and irregularitiesEnsure customers are cared for, informed and given choice where possible through the use of disruption management toolsSupport the frontline team (suppliers) by role modelling, leading by example and providing on-the-job coaching to succeed and champion teamworkEncourage the team (suppliers) to adopt new challenges and changesMonitor day-to-day team and/or individual performance of suppliers and make suggestions for improvement to local airport managementSupport local airport management to conduct regular performance review meetings with suppliers, and keep track of progress with documented recordsSupport local airport management to drive down costs in day-to-day operationSupport station administration dutiesSupport local airport management to work with external parties in the best interests of the Company – authorities, suppliers and service providers, oneworld partners, and other airlinesProtect the Company’s reputation
Requirements:Academic qualificationsUniversity / College degree;Having Customer Service experience, particularly in airlines or airport services is preferred;Demonstrable ability to work independently with good decision-making skills;Be able to work shift, including night shift;Self-motivated and enjoys teamwork;Strong customer service mentality with superior interpersonal skills;Good technical knowledge and capability (multi-skilled) to perform each airport job function (with a requirement to pass all training arranged by department and AHQ);Good understanding of Company policies and procedures and required local and international regulatory procedures;Ability to work in pressurised situations such as disruption, Emergency and Accident and contingency situations;Adapts to constant change;Good command of both spoken and written English;Good PC knowledge in MS Office;PRC national register or holding PRC ID card;
Competencies:Analysis and Problem SolvingCustomer FocusTeamwork and Building PartnershipsCommunicationInterpersonal EffectivenessCoping with Pressure
Please click here to apply this position. You could find more positions on our Career Website
Cathay Dragon is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Airport-In-Charge - Nanning

工作地点 Location:Nanning Purpose:Strategically lead and manage overall airport operations to run smoothly and efficiently whilst complying with the established safety, security and quality standards.Deliver the best possible operation and airport service experience, to ensure our customers always feel special and valued all the time, regardless of circumstance.Inspire our people and suppliers to embrace change and excel in everything they do. Take every opportunity to benefit from technological advancement and representing the Company’s best interests within the local community.
Key responsibilities and tasks:Safety First, Quality AlwaysRigorously execute corporate safety, security and quality policies to ensure the station, staff and suppliers are fully compliant with all regulatory requirements and quality standardsAchieve absolute operational integrity, with zero safety defects and security infringementsAdvocate a “Just Culture” and develop proactive partnerships with stakeholders in root cause investigations and analysisIdentify and mitigate personal, safety and security risks in the airport environment for customers and in the workplace for staff (suppliers included)Act as the Airline’s Operational Duty Holder (ODH) of the airport adhering to the risk escalation process to the Functional Duty Holder (FDH)Operational ExcellenceLead the team to achieve operational excellence, being on time and error freeEnsure proactivity in exploring ways to excel above published standardsDeploy resources productively to maximise efficiencyApply LEAN principles in establishing and reviewing processes and proceduresCelebrate and promote ‘Best Practise’Oversee and play an integral role to ensure airport operational continuityUndertake any other reasonable task as requiredOutstanding Product and ServicesInspire the entire team to live the ‘Service Straight From The Heart’ principles as an enabler to create genuine connection and memorable experiences for our customers across all points of contactInstill a ‘High tech, High touch’ service concept to enhance the airport experienceActively seek opportunities to apply new technologies in the customer experience flowDrive airport lounge experience to the highest level with a customer centric approachConfer recognition on, and earn the loyalty and emotional attachment of, our highest-value customers (front-end and elite MPO)Crisis Management Capability and PreparednessEnsure highly developed and practiced organizational, supplier and individual capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingenciesPlan for and manage exercises, reviews, and update all contingency plans and manual backup procedures at least once per annumImplement IROPS plan during significant disruptions and lead the team to mitigate further disruption to the operational planEnsure our customers are cared for, informed and given choice where possible through the use of disruption management toolsStaff Development and Performance ManagementLead, support and encourage own team to achieve successBuild a strong and motivated team, ensure the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamworkSupervise and mentor direct reports, encouraging effective collaborationDevelop employees with high potential and identify learning opportunities to ensure appropriate training and developmentMaintain active and ongoing dialogue in relation to employee goals and performanceActively engage with employees to enhance communication and their understanding of department goalsDemonstrate leadership and lead by example in accordance with Cathay Pacific’s core valuesEnhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise of Life Well TravelledSupplier ManagementActively manage supplier performance levels as per contract and service level agreementsEnsure sub-contracting as per contract and engage the relevant parties when information and changes occurSet clear direction and expectations to suppliers as per corporate requirementsConduct regular (at least monthly) performance review meetings with the suppliersEstablish action plans and ensure the plan is being delivered in an efficient manner and keep track of all documentationCost EfficiencyThoroughly plan and manage station budget and airport-related costs with all key stakeholdersSeek every opportunity to drive down costs by making them controllableSeek revenue opportunities by maximizing utilization of properties e.g. LoungeRepresent CX / KA interests in the airport communityActively engage and manage all external airport relationships in the best interests of the Company – authorities, suppliers and service providers, oneworld partners, and other airlinesEnsure competition compliance involvement in airport-related industry affairsProtect and advance the Company’s reputationProactive Partnerships with Head OfficeSustain effective communication with Head Office departments to establish mutual understandingPartner with Head Office departments on improvement initiatives and projectsChampion Head Office initiativesDevelop and implement local strategy in conjunction with company / Head Office directives and frameworks
Qualifications / Experience:Bachelor’s degree in operations management, business administration, airport planning and management or airport operations is desirableExcellent command of written and spoken EnglishA minimum of three years solid Customer Service leadership with a travel related background, preferably in airlines or airport servicesUp to date knowledge of all regulatory and local legal requirements relating to airport operations and passenger processingCommand of the different management processes and their importance as they vary from normal operations to disruption or emergency scenariosSuperior independent working capabilities coupled with good decision-making skillsSelf-motivated and committed leader who enjoys team workStrong customer service mentality with superior interpersonal skillsEffective use of negotiation skillsGood analytical/numerical skills and experience of planning, reviewing and managing budgets and costs effectively without compromising legislation, levels of service or operational performanceA commitment to owning the full spectrum of airport operational issues and resolving them in a pragmatic, commercial and legally compliant mannerAbility to interpret and implement global policy to ensure local complianceAbility to think logically and commercially in order to present and justify ideas/findings to a wide variety of audiences that are often culturally diverseHigh personal presentation as the job-holder is expected to represent the Company at external/internal meetingsProven track record of supplier management in-line with Company policy to involve contract renewal, negotiation, agreeing terms of business, and senior management endorsementString computer literacy including Word, Excel and PowerPointLeads, adapts to and embraces constant changePRC national register or holding PRC ID card
Competencies:Setting DirectionLeading and Engaging TeamsDriving Business Performance and ChangeDeveloping and Recognizing Others
Cathay Dragon is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Aircraft Engineer – Beijing

工作地点 Location:Beijing Purpose:Perform and certify aircraft maintenance to ensure a high level of safety, reliability, security and presentation required by customers, regulatory authorities and the Company in a cost-effective manner. Key Responsibilities:Key Accountabilities
  1. Directly perform and certify aircraft maintenance as rostered
  2. Perform the duties of an Aircraft Mechanic as rostered
  3. Supervise ground-based aircraft monitoring and recording to assess aircraft serviceability and respond accordingly
  4. Perform additional aircraft maintenance as requested by Cathay Pacific Maintenance Control and Engineering Planning Hong Kong (ADD Clearance) as appropriate to qualification
  5. Perform and certify maintenance and servicing of third party operator’s aircraft in accordance with the applicable SGHA
  6. Provide a high level of customer service
  7. Perform relief duties on other stations as requested
  8. Keep up to date with the aircraft systems, technology, processes and procedures
  9. Other duties as directed by the Engineering Manager
Staff Accountabilities
  1. Supervise mechanics and other staff assigned to the rostered shift
  2. Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise of Life Well Travelled
Working Environment and Safety
  1. Monitor ground safety during aircraft servicing and maintenance and ensure that all staff operating around the aircraft adhere to general ramp safety practices
  2. Ensure safe working practices are applied and that all accidents are reported
  3. Familiarity with the local airport and company Emergency and Accident procedures
Communication
  1. Ensure all incoming communications are actioned
  2. Liaise with the Airport Services, Cargo and other Cathay Pacific airport departments to ensure maximum aircraft handling efficiency
  3. Liaise with airport subcontractors as required during aircraft handling
  4. Liaise with contracted third party operators’ local representatives
  5. Familiarity with and uses the available methods of communication such as VHF radios, Internet, fax, memo, GroupWise, SITA etc.
Ground Equipment, Aircraft Tooling and Facilities
  1. Assist with the servicing, maintenance and cleanliness of all station company ground equipment and vehicles
  2. Assist with the recalibration of aircraft tooling in accordance with company procedures
  3. Assist with station engineering fire protection
  4. Assist with the maintenance and cleanliness of the Engineering facility
Administration
  1. Maintain PC literacy
  2. Assist with the operation of FMIS (Finance Management Information System)
  3. Assist with the Company material handling and storage procedures and Customs regulations in relation to imported aircraft materials in line with Company policy
  4. Assist with the maintenance of all station technical publications
  5. Complete station logs and records
  6. Action technical documents and enter data into Ultramain as per company procedures
Requirements/Qualifications:
  1. Must hold basic license HKAR 66 B1 or B2 or equivalent foreign license
  2. Must hold a minimum of one aircraft type approval at B1 level 3 training University Degree holder in Engineering or related disciplines
  3. Willing to perform shift work and work in adverse weather conditions;
  4. Willing to travel regularly within mainland China and perform relief duties in other stations when requested.
  5. PRC national register or holding PRC ID card
Competencies:
  1. Analysis and Problem Solving
  2. Planning and Organizing
  3. Accountability
  4. Teamwork and Building Partnerships
  5. Communication
  6. Interpersonal Effectiveness
 Please click here to apply this position. You could find more positions on our Career WebsiteCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here

Customer Services Officer-Zhengzhou

工作地点 Location:郑州 Purpose:Oversee and supervise suppliers’ day-to-day assigned functions to ensure that overall operations run smoothly and efficiently conforming to safety and security requirements.Deliver the best possible operation and the airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.Key Responsibilities:Safety First, Quality AlwaysRigorously execute corporate safety, security and quality policies to ensure the station, staff and suppliers are fully compliant with all regulatory requirements and quality standardsAchieve absolute operational integrity with zero safety defects and security infringementsSupport local airport management to identify and mitigate personal, safety and security risks in the airport environment for our customers and in the workplace for staff (suppliers included)Operational ExcellenceSupervise and support suppliers to operate efficiently being on time and error freeEnsure suppliers are equipped with high proficiency of knowledge and skills required for their assigned tasksSupport local airport management to conduct regular Quality Control checks on station performance, including provision of service by suppliersWilling to take up additional responsibilities and work shift dutiesUndertake any other reasonable task as requestedOutstanding Product and ServicesSupport suppliers to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contactEnsure suppliers are up-to-date with the latest product knowledgeSupport the use of new technologies in the provision of service to customersGive recognition to our highest-value customers (front-end and elite MPO)Crisis Management Capability and PreparednessFamiliarity with contingency plans and manual fall-back procedures to meet the required standardsSupport local airport management to manage (guide suppliers) flight disruptions and irregularitiesEnsure customers are cared for, informed and given choice where possible through the use of disruption management toolsPeople and TeamSupport the frontline team (suppliers) by role modelling, leading by example and providing on-the-job coaching to succeed and champion teamworkEncourage the team (suppliers) to adopt new challenges and changesMonitor day-to-day team and/or individual performance of suppliers and make suggestions for improvement to local airport managementSupplier ManagementSupport local airport management to conduct regular performance review meetings with suppliers, and keep track of progress with documented recordsCost Efficiency and ProductivitySupport local airport management to drive down costs in day-to-day operationSupport station administration dutiesRepresent CX/KA interests in the Airport CommunitySupport local airport management to work with external parties in the best interests of the Company – authorities, suppliers and service providers, oneworld partners, and other airlinesProtect the Company’s reputationRequirements:University / College degree;Having Customer Service experience, particularly in airlines or airport services is preferred;Demonstrable ability to work independently with good decision-making skills;Be able to work shift, including night shift;Self-motivated and enjoys teamwork;Strong customer service mentality with superior interpersonal skills;Good technical knowledge and capability (multi-skilled) to perform each airport job function (with a requirement to pass all training arranged by department and AHQ);Good understanding of Company policies and procedures and required local and international regulatory procedures;Ability to work in pressurised situations such as disruption, Emergency and Accident and contingency situations;Adapts to constant change;Good command of both spoken and written English;Good PC knowledge in MS Office;PRC national register or holding PRC ID card;Competencies:Analysis and Problem SolvingCustomer FocusTeamwork and Building PartnershipsCommunicationInterpersonal EffectivenessCoping with Pressure
Cathay Dragon is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
应聘此职位 Apply Here
   

咨询,评论本次招聘。我要咨询或评论 ←若未登录,点击无效。需登录后才可发表咨询或评论。

发布我的评论:

评论内容将公开显示。可以填写咨询问题。但请勿填写您的个人隐私信息,比如手机,邮箱。以免带来烦扰。如需应聘,可直接点职位右下角“应聘此职位”。
钱柜娱乐